Can't find your answer? Ask our AI support agent — click the chat bubble in the bottom-right corner, available 24/7.
Nimbus is free for 14 days on any plan. No credit card required to start. On day 14 you pick a plan or your account is paused — we never auto-charge without an explicit action.
Starter is $19/month for up to 3 users — includes unlimited invoices, expenses, and reporting. Growth is $49/month for up to 15 users — adds recurring billing, multi-currency, and QuickBooks/Xero sync. Business is $129/month for unlimited users — adds SSO, advanced permissions, audit logs, custom approval workflows, multi-entity consolidation, and priority support. See the full pricing page.
Yes. Pay annually and save 20% on any plan. Switch between monthly and annual at any time from Settings → Billing.
Yes. Cancel within 30 days of your first paid charge and we refund the full amount, no questions asked. After 30 days we prorate refunds for annual plans. Monthly plans are not prorated past the 30-day window. This is our 30-day money-back guarantee.
Go to Settings → Billing → Cancel subscription. Your account stays active until the end of the billing period. You can export all your data at any time — we keep a read-only copy for 90 days after cancellation.
Yes, Nimbus integrates with QuickBooks Online. The integration provides two-way sync of invoices, payments, and chart of accounts in real time. Connect QuickBooks under Settings → Integrations → QuickBooks. Available on Growth ($49/month) and Business ($129/month) plans. We also integrate with Xero, FreshBooks, and Wave. See the full integrations page.
Yes. One-click imports from QuickBooks Online, Xero, FreshBooks, and Wave. CSV imports for any other tool. Historical data up to 24 months is preserved. No data is lost during migration.
All customer data is stored in AWS us-east-1 (N. Virginia) by default. EU customers can request data residency in eu-west-1 (Ireland) at no extra cost — available on Growth and Business plans.
Yes. We are SOC 2 Type II certified with annual audits by Prescient Assurance. Request our latest SOC 2 report from legal@nimbus.finance. We are also GDPR compliant with a signed DPA available on request.
Nothing breaks. We notify you by email and in-app. You have 14 days to remove users or upgrade. We never auto-upgrade your plan.
Yes, on the Business plan. Run up to 10 legal entities under one login, with inter-company invoices, consolidated reporting, and separate tax profiles per entity.
Yes. iOS and Android apps are free with any plan. Create invoices, approve expenses, upload receipts, and view cash flow from your phone. Offline mode syncs when you're back online.
The fastest way is the chat bubble in the bottom-right corner — our AI agent answers instantly 24/7 and escalates to a human when needed. You can also email support@nimbus.finance (Mon–Fri, 9am–6pm GMT, 4-hour response) or book a call at nimbus.finance/book.